DIGITAL CUSTOMER JOURNEY

EXPERIENCE IS EVERYTHING.

There’s a reason that “user experience” is such an overused term. Hint: It’s REALLY important. We totally nerd out about things like brand appearance while scrolling through a timeline, or considering how a landing page best appears on a phone vs. on desktop. Convenience is King and that rocky road from inception to conversion revolves around a seamless journey along a path that (when done right) has your customer coming back for more.

HOW WE CAN HELP.

We can help you create a personable digital customer journey that grabs ahold of a viewers attention and never lets go:

Minimize the steps in a users path-to-purchase funnel

Create unique touchpoints to speak to various audience groups

Design cross-device experiences for screens of all sizes

Measure micro and macro conversions for actionable insights

Engage users to digest information quickly and intuitively

Optimize towards journeys with largest impact on bottom-line

NOT OUR FIRST RODEO.

JOURNEY TO A
HEALTHY SMILE.

When a patient is in need of a complex dentistry procedure, the navigation process can tend to be more agonizing than the physical pain. The importance of clearly defined treatment paths can be the difference between a superb and subpar customer experience. By delineating patient journeys for dental implants, reconstruction, and oral cosmetic surgery, we are able to rethink the information gathering phase and streamline the appointment scheduling process from multiple patient touchpoints.

Reduce Wait Time

Digitize patient forms and securely feed data to patient database

Road to Recovery

Guide prospective patients to the most relevant treatment information

It's the Little Things

Organize appointment reminders and procedure follow-ups to maintain a standard of care

Schedule Appointment

Provide multiple avenues to schedule an appointment through all devices and contact preferences

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